
1. Definitions
1.1 The following provisions define the terms and conditions that govern your access and participation in any "play for real" services provided by ONYX2PLAY or collectively referred to as "ONYX2PLAY", "we", "our" or "us" as the context requires. These provisions are intended to be read in conjunction with "Betting Rules", "Privacy Policy" and any other Terms and Conditions governing the use of the Services and Website(s) and the Information comprised therein (collectively these "Terms and Conditions").
1.2 "Games" means internet gaming system accessible and/or offered on the Site; "Betting" or "bet(s)" for the purpose of these Terms and Conditions include, without limitation, wagering, gaming and gambling conducted in relation to any and/or all of the Service(s) offered on the Website(s); "Device(s)" mean any application access devices, including but not limited to personal computers, laptops, mobile phones, personal digital assistants, PDA phones, hand-held devices employed for the use of the Website(s) and Services; "Software" means any computer programme, data file or any other content (including any user information relating to the foregoing) that is required to be installed on your Device to enable you to use and access the Website(s) and Services; "Sportsbook" means the internet gaming system accessible and/or offered at the part of the Website and all related services and online gaming activities; "Services" means the Software and Games together.
1.3 Use of Site.
1.4 You can only play the Games for money if you are: a. 18 years of age or over; and b. Have reached the age at which you are legally entitled to play the Games in whichever country you access our site.
1.5 If you are not entitled, ONYX2PLAY reserves the right to: i. immediately prevent your participation in Games and withdraw your account; ii. report you to the relevant authorities.
1.6 By selecting the "register" button during your registration, you acknowledge and accept that: i. you have read, fully understood and accepted these Terms and Conditions; and ii. these Terms and Conditions constitute a legally binding agreement ("Agreement") between you and ONYX2PLAY regarding the use of the Services.
1.7 Daily Winning and Withdrawal Limit.
1.8 All members are to be aware of their own account's group, maximum daily win limit and daily withdrawal limit. Daily cut off time is 12am.
| GROUP | Maximum Daily Win Limit (SGD) | Maximum Daily Withdrawal Limit (SGD) |
|---|---|---|
| Classic | 20,000 | 20,000 |
| Silver | 40,000 | 20,000 |
| Gold | 60,000 | 30,000 |
| Platinum | 80,000 | 30,000 |
| Diamond | 100,000 | 40,000 |
| ONYX2 ROYAL | 200,000 | 50,000 |
1.9 Any additional winnings exceeding the group maximum daily win limit will be forfeited.
1.10 All members group category is shown in the member account.
1.11 Members can request for group upgrading by contacting our customer service.
1.12 Modification.
1.13 We reserve the right to amend, update and modify these Terms and Conditions without prior notice, in our sole discretion. The amended, updated or modified Terms and Conditions shall be effective upon publication on the Website(s). Continued use of, access to and participation in the Services on or through our Website(s) and Device(s) after such publication constitute your acceptance to the modified or updated Terms and Conditions.
1.14 You acknowledge and agree that it is your sole responsibility to check for any amendments, updates and/or modifications. ONYX2PLAY shall not constitute an obligation to notify you of such amendments, updates and/or modifications.
1.15 Intellectual Property.
1.16 The information, material and data provided or made available to you on the Website(s), Services and/or in any other form including, without limitation, marketing programmes and materials, results, statistics, sporting data and fixture lists, odds and betting figures, text, graphics, video and audio content (the "Information"), belong to ONYX2PLAY and our licensors and are meant for your personal and non-commercial use only.
1.17 You may not in any way or by any means adapt, copy, modify, reproduce, store, distribute, display, publish, transmit, sell, rent, lease or license or otherwise make the Information available to any other person, website, or media without our prior consent.
1.18 The Software, Services and the Information provided on the Website(s) are protected by copyright, trademarks and other forms of intellectual and proprietary rights. All rights, title and interest in and to the Software, Services and Information on the Website(s) are owned by, licensed to and/or controlled by ONYX2PLAY and/or our licensors. You acknowledge that you do not acquire any rights, interests, or licences to the Software, Services and the Information through your use of the Website(s).
As a condition of use of the Services, you warrant and undertake that you shall not use or access the Website(s), Services, Software and/or the Information for any purpose that is unlawful under any law that is applicable to you or that is prohibited by and/or in breach of these Terms and Conditions. In particular (and in addition to all other representations and warranties set out in these Terms and Conditions), you warrant and undertake as a condition of your use of the Services:
3.1 In order to bet with ONYX2PLAY, you must complete the application for account opening and membership. We reserve the right to reject your Membership Application without reference to you or assigning any reason whatsoever.
3.2 You represent and undertake that all information supplied when registering and completing the Membership Application is accurate, true and complete in all respects including, your name, sources of funds (including the relevant bank accounts and card numbers) and residential address.
3.3 We will take reasonable and appropriate measures to ensure that any personal information disclosed to us shall remain confidential. We will not report or disclose your personal data or betting information unless compelled to do so by any applicable laws and regulations.
3.4 It is your sole responsibility to keep your personal information confidential. We reserve the right to disclose and transfer your personal data to our respective payment settlement service providers and financial institutions to the extent necessary for the completion of payments.
3.5 It is your sole responsibility to ensure that the laws applicable to you do not prohibit you from using and accessing the Website(s) and/or using and participating in the Services.
3.6 We require further evidence of identification and age from you to verify your Membership Application (e.g. valid picture identification and debit/credit card). If there is any change to your information details, you shall notify us of the relevant change immediately.
3.7 We reserve the right to confirm your name and address by post. ONYX2PLAY may, at our discretion, undertake additional security checks against any information that you provide. By agreeing to these Terms and Conditions you give consent for ONYX2PLAY to access, use and store any identification verification or checks that may be made against you.
4.1 We accept bets for games that are advertised on the Website(s) and/or through the Device(s). All such bets are subject to the Betting Rules applicable to each event or game, and to these Terms and Conditions. If a manifest error or mistake occurs or an incorrect participant is quoted for any event, all bets placed on that event shall be void. In the event of any malfunction to the ONYX2PLAY gaming system, ONYX2PLAY reserves the right to void any and all bets placed.
4.2 Notwithstanding any other provision in these Terms and Conditions, ONYX2PLAY reserves the right, in our absolute discretion, to decline all, or part, of any bet placed without providing any reason whatsoever.
4.3 We only accept bets made through the internet in compliance with these Terms and Conditions. Bets are not accepted in any other form (whether by post, email, fax or otherwise) and will be void regardless of the outcome.
4.4 ONYX2PLAY reserves the right to suspend and or close a customer's account at any time if it is believed that you have breached any of these Terms or have acted in a manner of cheating, hacking, attacking, manipulating or damaging the normal betting spirits. Any winnings and or payout including balance in the account shall be deemed forfeited and invalid.
4.5 Any forms of "abnormal bets" including the use of artificial intelligence or "bots" on the Internet will be VOID without prior notification. Any attempt or actual use of artificial intelligence by members will lead to termination of their account.
4.6 Bets will be validly placed if your username and password have been entered correctly, provided if there are sufficient funds in your account. It is your sole responsibility to ensure that the details of your bets are correct. Once your bets have been placed and confirmed by us, they may not be cancelled, revoked or changed.
4.7 You are responsible and liable for all activities and transactions that take place through the use of any of the following:
4.8 Bets will be deemed valid and accepted by ONYX2PLAY when a transaction ID is displayed on your screen and duly reflected in your transaction history.
4.9 No betting is permitted after the commencement of an event and/or where the outcome of an event is known at the time of placement of your bet. If any event is erroneously left open for betting after the commencement of the event and/or where the outcome of an event is known, ONYX2PLAY reserves the right to decline or void such bets placed. If for any reason a bet is inadvertently accepted by ONYX2PLAY after an event or match has commenced, ONYX2PLAY reserves the right to cancel and void such bet. Acceptance of any bet shall be at the sole discretion of ONYX2PLAY.
4.10 Unless stated otherwise, the result of a match or event will be determined on the day of its conclusion for betting purposes. The winner of an event or game will be determined on the date of the event's conclusion according to the Betting Rules.
4.11 ONYX2PLAY does not recognise suspended games, protests or overturned decisions for betting purposes.
4.12 You acknowledge that any and all odds, lines and handicaps are subject to fluctuation without notice, and the foregoing will become fixed only at the time of acceptance of the bet by us. Where a manifest error, mistake or system failure results in an incorrect odd, line or handicap taken in a bet, we may in our absolute discretion (but shall not be obliged to) make reasonable efforts to contact you to allow the choice of placing another bet at the correct odds, lines and handicaps.
4.13 We will not accept any simultaneously placed bets on one event from you. In respect of any bet and the associated transactions therewith, the decision of ONYX2PLAY is final and conclusive.
5.1 You hereby acknowledge and agree that the Software that is made accessible to you is the property of ONYX2PLAY and that you do not gain any rights to such Software whatsoever. You may not in any way or by any means adapt, copy, modify, reproduce, store, distribute, display, publicly perform, broadcast, publish, transmit, sell, rent, lease or license or otherwise communicate or make available such Software to any other person, website or on any other media and/or device.
5.2 ONYX2PLAY grants to you a personal, non-exclusive, non-transferable and revocable licence to install and use the Software on your Device(s) (the "Licence") PROVIDED THAT such installation and use is made through a Device of which you are the primary user.
5.3 The Software is licensed and distributed by ONYX2PLAY solely for the purpose of enabling users of the Software to fully access and utilise the Services.
5.4 You are not allowed to:
6.1 ONYX2PLAY reserves the right not to settle a transaction in the event of discrepancies between the cardholder's name and the Name.
6.2 You are fully responsible for paying all money owed to ONYX2PLAY or other players. In respect of any payment made, you agree that you will not deny or reverse any such payment, and that you will reimburse ONYX2PLAY for any charge-backs, denials or reversal of payments as well as any other losses and expenses incurred by ONYX2PLAY. ONYX2PLAY may, at our sole and absolute discretion, cease to provide services or payment to certain users or to users paying with certain credit or debit cards.
6.3 The maximum amount that can be won by one customer in any one day of betting is unlimited, or its equivalent in an accepted currency.
6.4 Your winnings are exclusive of bet amount and this should be considered when placing your bet. When selections taken from different categories are combined in multiple or accumulative bets, the lowest maximum winnings limit will apply.
6.5 All your winnings will be credited to your account. ONYX2PLAY shall not be responsible or liable to you for any funds/winnings credited to an account in error, and ONYX2PLAY reserves the right to void any transactions involving such funds. Should funds be credited to your account in error, it is your responsibility to inform ONYX2PLAY immediately.
6.6 Payment of any taxes, fees, charges or levies that may apply to your winnings under any applicable laws shall be your sole responsibility.
7.1 Your winnings from settled bets are credited to your account and shall be withdrawn in accordance with our Terms and Conditions and upon provision of a copy of valid photographic identification and/or credit/debit card.
7.2 We will not release your funds under any circumstances if the full value of your deposit is not played through in full.
7.3 Withdrawals of money from your account may only be made in the same currency in which deposits were made.
7.4 If your card issuer allows, your winnings may be credited to the credit or debit card account used for the original placement of the deposit. The credit or debit card must be the same as the name of the registered cardholder.
7.5 ONYX2PLAY reserves the right to make a charge to your account to cover all reasonable cost relating to both the deposit and withdrawal.
7.6 All bank charges in connection with any of your betting transactions shall be reimbursed by you. ONYX2PLAY is entitled to deduct and offset the foregoing from the winnings payable to you or from your account.
7.7 For all progressive games payouts, maximum payout is SGD8,888 (any participation in tournaments/events/scratch tickets/free token/mini games/rebates resulting in free credit maximum payout is SGD8,888).
8.1 Each player is permitted to register and maintain only one (1) account. Players who register multiple accounts or use fraudulent accounts (including but not limited to arbitrage betting, opposing bets, bonus abuse, or any dishonest means of obtaining profits) shall not be entitled to participate in any promotional activities. All winnings and bonuses will be forfeited, and the account(s) may be immediately suspended, terminated, or frozen.
8.2 Only settled bets with valid win/loss outcomes will be counted towards the wagering requirements. Any draw, void, cancelled, refunded, or pushed bets will not be considered as valid turnover.
8.3 Turnover generated for promotional wagering requirements cannot be used in conjunction with any rebate, cashback, or other promotional offers unless otherwise specified.
8.4 Bonuses are valid for a maximum period of thirty (30) days unless otherwise stated in the applicable promotion terms and conditions. Any unused or unfulfilled bonus shall expire after the validity period. If the player fails to meet the required wagering conditions before the expiry date, all winnings and bonus amounts derived from the bonus shall be forfeited and removed from the player's account.
8.5 All promotions and special offers are subject to these Terms and Conditions. ONYX2PLAY reserves the right to suspend, withdraw, amend, modify, terminate, or cancel any promotion at any time without prior notice.
8.6 If ONYX2PLAY determines that a user has abused or attempted to abuse any promotion, ONYX2PLAY reserves the right, at its sole discretion, to block, reject, suspend, withhold, revoke, or terminate the user's account and any related claims, bonuses, winnings, or benefits.
8.7 ONYX2PLAY reserves the right to take appropriate legal action against any individual or group found to be involved in collusion, conspiracy, fraudulent activities, arbitrage betting, bonus abuse, or any attempt to defraud ONYX2PLAY. Any balance, winnings, bonuses, or funds in the related account(s) may be immediately confiscated, and the account(s) may be suspended or permanently terminated.
8.8 ONYX2PLAY's decision regarding any promotion, bonus entitlement, wagering requirement, account status, or dispute shall be final and binding. No correspondence or appeal will be entertained.
9.1 You agree to indemnify and hold ONYX2PLAY, our employees, officers, directors, licensees, distributors, affiliates, subsidiaries and agents for any loss, damage or claim (including reasonable legal fees) that may incur out of violation of the Terms and Conditions and/or Betting Rules.
10.1 ONYX2PLAY does not accept liability for the content, products, representations of external or third party websites from the public domain. ONYX2PLAY disclaims any and all warranties, representations and responsibilities in respect of any aspect of the Services, the Site and the Information, which may be provided by third parties and shall not on any account be liable for any default, breach or inaction of third party partners.
10.2 Any participation in the Games is at your sole discretion and risk. By playing the Games, you acknowledge that you do not find the Games and/or Services to be offensive, unfair or indecent in any way.
10.3 Some legal jurisdictions have not addressed the legality of online and/or offshore gambling while others have specifically made online and/or offshore gambling illegal. We do not intend that anyone should use the Site and/or Services where such use is illegal. The availability of the Services and Site should not be construed as an offer, solicitation or invitation by us in any country in which such use is illegal. It is your sole responsibility to ensure that at all times you comply with the laws that govern you and that you have the complete legal right to use the Site and Services.
10.4 Under no circumstances, including negligence, shall ONYX2PLAY be liable for any damages or losses that are deemed or alleged to have resulted from or caused by the Site or its content, including without limitation delays or interruptions in operation or transmission, communications, lines failure, any person's use or misuse of the site or its content, or any errors or omissions in content. ONYX2PLAY disclaims all warranties, representations and responsibilities to the full extent permissible by law and does not warrant that the Services will be uninterrupted, timely or error-free, or that any electronic correspondences sent through the servers is free from any viruses or bugs.
10.5 In no case does ONYX2PLAY warrant that the services offered match your expectations or standards and it shall be your responsibility to ensure that the requisite configuration and essentials for utilizing the services are maximized. You acknowledge that part or all of the Information may be provisional in nature and may be subject to revision or modification.
10.6 If there is a discrepancy between the result showing on your Device and our server, the result showing on our server shall govern the result of the Game. You understand and agree that (without prejudice to your other rights and remedies) ONYX2PLAY records shall be the final authority in determining the terms of your participation in the Games, the activity resulting there from and the circumstances in which they occurred.
10.7 ONYX2PLAY reserves the right to discontinue, modify, remove or add to the Services, temporarily or permanently, in its absolute discretion with immediate effect and we shall not be liable in any way for any loss suffered in this regard.
10.8 This disclaimer supersedes all previous understandings, agreements and contracts. You hereby accept to indemnify ONYX2PLAY and its affiliates, employees, agents and associates against all claims, liabilities or expenses, including but not limited to attorney fees and court charges, arising from your access or use of the Services and Site, regardless of whether ONYX2PLAY has been advised of such a possibility or not. By using the Services and Site, you expressly waive off any right that may arise to you against us.
10.9 This disclaimer shall be read in full and shall be construed only after reading the same with the terms of use and privacy policy. By using this site, it shall be deemed that you have read, understood and acknowledged all the terms and conditions, privacy policy and the disclaimer.
11.1 ONYX2PLAY reserves the right to void any winnings, freeze and forfeit any balance in your account, and/or to deactivate your account without cause at any time including, without limitation, if:
11.2 If the provision of the Services is suspended and/or your account is deactivated, the provision of the Services will only be reinstated and/or your account reactivated after the necessary rectification has been verified.
11.3 ONYX2PLAY retains authority over the issuing, maintenance and closing of user's accounts at any time for any reason. The decision with regards to any aspect of your account, use of the Services or the Site, is final and shall not be open to review or appeal. We will give you reasonable notice before doing so, unless circumstances dictate that we legally or practically cannot do so.
12.1 Links to external websites are provided for your convenience only, and ONYX2PLAY is not responsible for and does not undertake to ensure that contents of such links are accurate, current or maintained.
12.2 ONYX2PLAY is not responsible nor liable for the contents or the privacy practices of the external websites.
12.3 ONYX2PLAY shall not be liable for any loss or damage whatsoever arising from or in any way connected with your use of any link to external websites provided on the Website(s).
12.4 ONYX2PLAY shall under no circumstances be associated or affiliated with any statement, opinion, trade or service marks, logos, insignias, products, services or with the operators or owners of external websites.
13.1 We reserve the right to, in our sole discretion, to add new games or functions to the Website(s) or to commence, cease, discontinue, restrict access to or modify any games or functions at any time.
14.1 ONYX2PLAY reserves the right to seek all remedies in respect of any violation of these Terms and Conditions, including the right to deny or restrict access to the Services, Website(s) and Information to any particular person, terminate your account or to block access from a particular Internet address at any time and at our sole and absolute discretion.
14.2 You agree to fully indemnify and hold harmless ONYX2PLAY and its affiliates, employees, agents and associates from and against all claims, demands, liabilities, damages, losses, costs and expenses, including legal fees and any other charges whatsoever that may arise as a result of:
15.1 The English language version of this Agreement shall be the prevailing version in the event of any discrepancy between any translated versions of this Agreement.
15.2 This Agreement constitutes the entire understanding and agreement between ONYX2PLAY and you regarding the Services and the Site and supersedes any prior agreement, understanding or arrangement.
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